Neelzohra

• Made to order items cannot be returned or exchanged

• If a shipment shows signs of damage in transit, please let us know within 24 hours at info@imeandesign.com or +917977983733 (Monday to Saturday 10am to 6pm IST or +5:30GMT). In an unlikely event, if you happen to receive an incorrect or defective merchandise (style, size, quantity), please share the pictures & videos of the damaged packaging or material with us.

• The quality control team will evaluate and then initiate a replacement on the same, or if the item is not readily available, a credit note for the same amount. We apologize in advance for any issues you might face, and look forward to helping you replace your items at the earliest.

Check the Return Policy of I Mean Design

We accept all major credit and debit card payments. Net Banking and UPI payments are also accepted. Cash on Delivery not available.

For purchases above Rs. 2,00,000/-, you must provide your PAN card number for verification at the time of placing the order, as required under Rule 114B of the Income Tax Rules, 1962. Please ensure that the name on the billing details matches the name on the PAN card, otherwise the verification will fail and the order cannot be completed.